This page explains how cancellations and refunds work for Breezy. It’s a plain-language summary of our Terms of Service.
How to cancel
Subscriptions renew automatically. Cancelling means your subscription won’t renew. It doesn’t end your current term early.
- Turn off automatic renewal in the billing section of your account settings any time before your term ends. That’s all you need to do.
- Can’t get into your settings? Email support@mybreezy.app before your term ends and we’ll turn it off for you.
- You keep access until your term ends. Any remaining payments for the current term, including monthly installments on an annual plan, are still due.
Refunds
In most cases, payments are non-refundable. We don’t give refunds or credits for partial months, unused seats, time your account was suspended, or turning off automatic renewal.
When you do get a refund. We’ll refund what you prepaid for the rest of your term if your subscription ends because:
- We broke our agreement with you and didn’t fix it.
- An issue covered by our service warranty wasn’t resolved as described in our Terms of Service.
- We had to stop providing a feature because of an intellectual property claim.
- One of us was bought by a direct competitor of the other, and the other side chose to end the subscription.
- We stopped serving your industry, and you hadn’t broken our Acceptable Use Policy.
You’ll also get a refund if your order says so or if the law requires it.
When you don’t. If we end your subscription because you broke our Terms of Service, you won’t get a refund, and any unpaid amounts for the rest of your term become due right away.
How refunds are paid. We send refunds to the payment method you used, minus anything you still owe us.
Charged by mistake? Email support@mybreezy.app with the charge or invoice and what looks wrong, and we’ll sort it out.